California City Internet Inc. Service Agreement


All Broadband Radio equipment and mounting hardware remains the property of California City Internet Inc. Customers agree to safe guard equipment from any damage or theft. Customer agrees to replace any equipment that is stolen or destroyed. Customer agrees to allow California City Internet Inc. access to equipment. Customer agrees to notify California City Internet Inc. before moving equipment from orginal installed location. Customer agrees to return equipment to California City Internet Inc. uppon termination of service or when moving out of area.

Resale of Internet Service / Public Access Gateways
Using California City Internet Inc. broadband connection to provide or resell public access for resale or free is prohibited. California City Internet Inc. connections are intended for the sole use of a single family residence for "Residential" Accounts or a Single Business entity for "Business" accounts.

Consequences of Violation
Violation of this Policy by a California City Internet Inc. customer may result in temporary suspension or permanent termination of service, at California City Internet Inc. sole discretion.

California City Internet Inc. does not issue service credits for any outages incurred through service disablement resulting from Policy violations.

Modification
California City Internet Inc. reserves the right to add, delete, or modify any provision of this Policy at any time without notice.

Reporting Violations
Please send reports of any activity in violation of this Policy to: abuse@ccis.com

Include the full text of any offending message, with all headers containing timestamps and IP addresses, and (for unsolicited commercial e-mail) please place the subject line of the spam in the subject line of your e-mail.


Moderations of Residential Broadband Service

Bandwidth: As an Internet Service Provider, California City Internet Inc. base business for residential service is determined partially by the amount of bandwidth customers utilize. California City Internet Inc. balances the cost and utilization while continuing to provide great service to all customers. Customers are not charged for the bandwidth consumed, nor do we have specific limits or caps on that bandwidth however, If you utilize any of your California City Internet Inc. services in a manner which consumes excessive bandwidth or affects California City Internet Inc. network equipment, overall network performance, or other users' services, California City Internet Inc. may require that you cease, alter these activities or upgrade your service type to business class. This includes systems infected by worms, virus’s, zombies and leaving P2P software unattended for long periods of time.


You are ultimately responsible for any and all activity that originates from your Internet circuit regardless of your knowledge of such activity. This includes but is not limited to activity by other household members, friends and guests. This also applies to security breaches of your own system by others who launch attacks from your machine. It is absolutely imperative that everyone with an Internet connection take proper precautions to ensure the security of their machine.

Bandwidth Availability All broadband service levels are offered as “Best Effort Level” The throughput of your connection may vary depending on many factors such as Internet Congestion or Overall System usage. CCIS will strive to maintain adequate bandwidth to the Internet. We do ask that you consider others by automating or deferring large downloads to “off hours” which is anytime before 4pm or after 10pm. You can also speed up your connection by setting your web browser to use our proxy service http://www.ccis.com/config/calcity/proxy.html